The Electrical Folks Reviews - What Birmingham Customers Say
Read real reviews from Birmingham homeowners and businesses who've experienced our electrical services. Browse verified customer testimonials showcasing our 4.9-star rating across 3,407 satisfied clients since 1993. Discover why West Midlands residents trust our NICEIC approved team with their electrical needs.
Testimonials
We don't just have reviews, we've got raving fans!
See what our satisfied customers have to say about our services
Brilliant service! Had my EV charger fitted last week and they were spot on. Quick, tidy, and explained everything properly.
DT
David Thompson
Harborne, Birmingham
We had a complete nightmare with our new kitchen installation. The previous electrician left halfway through and the wiring was all over the place. The Electrical Folks came in and sorted the whole mess out in three days. They rewired everything properly, gave us all the certificates we needed, and didn't charge us a fortune despite the extra work involved. The lad who came was patient with all my questions and even checked our consumer unit while he was here. Found a couple of issues we didn't know about. Can't thank them enough, honestly. Our kitchen's been finished for two months now and everything works perfectly.
JK
Jaspreet Kaur
Homeowner in Birmingham
Needed an electrician for a rental property. They responded within minutes of my enquiry and had someone out the same day. Fixed the fault, tested everything, and provided proper documentation for my records. Professional outfit.
MO
Michael O'Brien
Landlord in Birmingham
Brilliant service! Had my EV charger fitted last week and they were spot on. Quick, tidy, and explained everything properly.
DT
David Thompson
Harborne, Birmingham
We had a complete nightmare with our new kitchen installation. The previous electrician left halfway through and the wiring was all over the place. The Electrical Folks came in and sorted the whole mess out in three days. They rewired everything properly, gave us all the certificates we needed, and didn't charge us a fortune despite the extra work involved. The lad who came was patient with all my questions and even checked our consumer unit while he was here. Found a couple of issues we didn't know about. Can't thank them enough, honestly. Our kitchen's been finished for two months now and everything works perfectly.
JK
Jaspreet Kaur
Homeowner in Birmingham
Needed an electrician for a rental property. They responded within minutes of my enquiry and had someone out the same day. Fixed the fault, tested everything, and provided proper documentation for my records. Professional outfit.
MO
Michael O'Brien
Landlord in Birmingham
I was having issues with tripping electrics in my flat. Called them on a Tuesday morning and they had it diagnosed by lunchtime. Turned out to be a faulty appliance, not the wiring like I feared. They only charged me for the callout and diagnosis, which I thought was really fair. They also pointed out that one of my smoke alarms wasn't up to current code and sorted that too. Felt like they genuinely cared about doing the job right rather than just taking my money.
ED
Emma Davies
Selly Oak, Birmingham
I've used three different electricians in Birmingham over the years and these are by far the best. The others either didn't show up on time, gave vague quotes, or tried to upsell me on things I didn't need. The Electrical Folks were different from the start. Clear pricing, arrived when they said they would, and the electrician actually explained what he was doing and why. Had them install some outdoor lighting and they even gave the consumer unit a once over to make sure everything was safe. That's the kind of thoroughness you want.
MA
Mohammed Ali
Small Business Owner
After my husband passed away I was worried about managing the house on my own. When the lights started flickering I was quite frightened. The Electrical Folks sent someone round who was so kind and patient. He explained everything in plain English, fixed the problem, and made sure I felt safe. He even wrote down his recommendations for me. It meant the world to have someone treat me with such respect.
MF
Margaret Foster
Retired Teacher in Birmingham
I was having issues with tripping electrics in my flat. Called them on a Tuesday morning and they had it diagnosed by lunchtime. Turned out to be a faulty appliance, not the wiring like I feared. They only charged me for the callout and diagnosis, which I thought was really fair. They also pointed out that one of my smoke alarms wasn't up to current code and sorted that too. Felt like they genuinely cared about doing the job right rather than just taking my money.
ED
Emma Davies
Selly Oak, Birmingham
I've used three different electricians in Birmingham over the years and these are by far the best. The others either didn't show up on time, gave vague quotes, or tried to upsell me on things I didn't need. The Electrical Folks were different from the start. Clear pricing, arrived when they said they would, and the electrician actually explained what he was doing and why. Had them install some outdoor lighting and they even gave the consumer unit a once over to make sure everything was safe. That's the kind of thoroughness you want.
MA
Mohammed Ali
Small Business Owner
After my husband passed away I was worried about managing the house on my own. When the lights started flickering I was quite frightened. The Electrical Folks sent someone round who was so kind and patient. He explained everything in plain English, fixed the problem, and made sure I felt safe. He even wrote down his recommendations for me. It meant the world to have someone treat me with such respect.
MF
Margaret Foster
Retired Teacher in Birmingham
We required electrical certification for our property portfolio and needed a contractor with proper accreditation. The Electrical Folks hold NICEIC approval and provided comprehensive testing and documentation. Their systematic approach and attention to regulatory compliance was exemplary. We have since engaged them for multiple properties.
RP
Rajesh Patel
Property Manager
Got my electric car last month and needed a charger installed. They're partnered with Kentures apparently, which I'd read good things about. Price was fair and they had all the parts with them. Done in a few hours.
LC
Lucy Chen
Moseley, Birmingham
Responded to my message in literally five minutes. Had the job booked in for the next day. Can't ask for better than that really.
JW
James Wilson
Birmingham Resident
We required electrical certification for our property portfolio and needed a contractor with proper accreditation. The Electrical Folks hold NICEIC approval and provided comprehensive testing and documentation. Their systematic approach and attention to regulatory compliance was exemplary. We have since engaged them for multiple properties.
RP
Rajesh Patel
Property Manager
Got my electric car last month and needed a charger installed. They're partnered with Kentures apparently, which I'd read good things about. Price was fair and they had all the parts with them. Done in a few hours.
LC
Lucy Chen
Moseley, Birmingham
Responded to my message in literally five minutes. Had the job booked in for the next day. Can't ask for better than that really.
JW
James Wilson
Birmingham Resident
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Why The Electrical Folks stand out?
Feature
The Electrical Folks
Other businesses
Transparent Pricing
No Hidden Fees Ever
Unexpected Costs & Add-ons
Family Business Values
Personal Service & Care
Corporate Chain Approach
Experience Track Record
30+ Years Birmingham Expertise
Newer or Franchise Operations
NICEIC Registration
NICEIC Approved
Not Fully Certified
OZEV EV Charger Expertise
OZEV Compliant
No OZEV Approval
Compliance & Safety
18th Edition Safe
Basic Compliance Only
Domestic & Commercial Coverage
Home & Business
Limited Property Types
Emergency Response
Fast Call-Outs
Slow To Respond
EV Charger Installation & Aftercare
Full EV Support
Fit And Forget
Customer Peace Of Mind
Insured & Guaranteed
Weak Guarantees